MINNEAPOLIS--(BUSINESS WIRE)--Mar. 25, 2014--
Companies, utilities, government entities and nonprofits that accept
electronic payments from their customers can now collect those funds
on-site with new E-Payment Service Kiosks from U.S. Bank Global Treasury
Management.
U.S. Bank's new freestanding e-payment kiosks can be placed on-site, allowing customers to pay bills on the spot. (Photo: U.S. Bank)
Similar to an ATM, U.S. Bank’s E-Payment Service Kiosks are
customizable, free-standing units available to businesses, nonprofits,
utilities and other billers that want to give their own customers the
option to conveniently and securely pay bills on the spot.
“Our business clients want to give their customers easy options to pay
their bills,” said Ann Smith, senior vice president of Treasury
Management Product at U.S. Bank. “The E-Payment Service Kiosk is a great
payment acceptance tool that enables businesses to reduce their own
costs and strengthen customer relationships.”
Detroit Water & Sewerage Department (DWSD) helped pilot the project with
a kiosk in their main office in downtown Detroit. “The installation of
the U.S. Bank E-Payment Service Kiosk is DWSD’s way of acknowledging
what our customers were requesting – another payment channel,” said
Darryl Latimer, Chief Customer Service Officer/Deputy Director of DWSD.
“In our current, fast-paced environment, time is everything and our
partnership with U.S. Bank has positively affected customer wait times
associated with bill payments. This is a win-win for everyone involved.”
U.S. Bank now offers five payment channels through E-Payment -- the
internet, touch-tone telephone (IVR), staffed service center, remote web
service (API) and kiosks -- that are designed to improve clients’
receivables processing.
The E-Payment Service Kiosk allows for the acceptance of multiple forms
of payment, including cash, checks, and credit or debit cards. The kiosk
can be customized to reflect a company’s brand and includes both indoor
and outdoor models. Businesses using the kiosks can also access
real-time balances and view which of their customers have made payments,
which helps reduce the costs associated with supporting multiple payment
collection processors.
About U.S. Bank:
Minneapolis-based U.S. Bancorp (NYSE: USB), with $364 billion in assets
as of Dec. 31, 2013, is the parent company of U.S. Bank, the 5th
largest commercial bank in the United States. The Company operates 3,081
banking offices in 25 states and 4,906 ATMs and provides a comprehensive
line of banking, brokerage, insurance, investment, mortgage, trust and
payment services products to consumers, businesses and institutions.
Visit U.S. Bancorp on the web at www.usbank.com.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20140325005193/en/
Source: U.S. Bank
U.S. Bank
Amy Frantti, 612-303-0733
Corporate Public Relations
amy.frantti@usbank.com