U.S. Bancorp's business is managed under the direction of the Board of Directors. We currently have 13 directors serving on our Board and all but one of them are independent.

Shareholders, customers and members of the community are welcome to contact U.S. Bancorp’s directors with their questions or concerns about the Company.

You can communicate with our Board of Directors by sending a letter addressed to the Board of Directors, non-management directors or specified individual directors to:

The Office of the Corporate Secretary
U.S. Bancorp
800 Nicollet Mall
Minneapolis, MN 55402-4302

The letters will be collected at the Corporate Secretary’s office and delivered to the independent lead director, or to a specified director if so addressed. Notwithstanding the foregoing, the Corporate Secretary may determine not to forward or report items that are: solicitations and advertisements, job referrals or surveys, junk mail, personal grievances, a complaint about the Company’s products or services that would be customarily handled in the ordinary course of business, or abusive, improper or otherwise irrelevant to the Board’s duties and responsibilities. In accordance with the Audit Committee’s policy on investigation of complaints relating to accounting matters, letters relating to accounting matters will be delivered to our Chief Risk Officer for handling in accordance with that policy.